Hi everyone,
Adobe Flash installer crashes on launch every time I try to update flash player.
I've searched around both on google, and in these forums for an answer, and have not found one. If anyone has a solution please let me know.
Operating System Version: Mac OS X 10.6.8
Browser: Firefox 38.0.5
Flash player version: 17.0.0 according to adobe website (firefox says: 17.00.169)
Steps to reproduce:
1. Download flash player 17.0.0.188 from Adobe website
2. Unpackage disk image (AdobeFlashPlayer_17au_a_install.dmg)
3. Run installer on Disk Image
4. Confirm launch
Error message (from Apple Error Report):
| Process: | Install Adobe Flash Player [1594] |
| Path: | /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player |
| Identifier: | com.adobe.InstallAdobeFlashPlayer |
| Version: | 1.0.0.14s (1.0.0.14s) |
| Code Type: | X86 (Native) |
Parent Process: launchd [209]
| Date/Time: | 2015-06-06 21:59:04.791 -0400 |
| OS Version: | Mac OS X 10.6.8 (10K549) |
Report Version: 6
| Interval Since Last Report: | 278027 sec |
| Crashes Since Last Report: | 2 |
Per-App Crashes Since Last Report: 2
| Anonymous UUID: | 58951A65-BB46-4A47-95CE-CBF7C0618B2E |
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...obe.InstallAdobeFlashPlayer 0x510878c3 ADMUtilities::getDmgName(std::string&) + 131
1 ...obe.InstallAdobeFlashPlayer 0x510a5d14 ApplicationContext::ApplicationContext() + 852
2 ...obe.InstallAdobeFlashPlayer 0x510b7df7 main + 71
3 ...obe.InstallAdobeFlashPlayer 0x51081145 start + 53
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa004b20c ebx: 0x51087851 ecx: 0x00000000 edx: 0x00000008
edi: 0x51131e68 esi: 0x0010b880 ebp: 0xbffff968 esp: 0xbffff780
ss: 0x0000001f efl: 0x00010202 eip: 0x510878c3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x90347000 - 0x9038aff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x9852e000 - 0x98534fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x98535000 - 0x9859ffe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x985a0000 - 0x986acfe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x986ef000 - 0x98722ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x98788000 - 0x9881afe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x9881b000 - 0x9886bff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x98915000 - 0x98926ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x98953000 - 0x98a2dfff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
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0x99c31000 - 0x99c57ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x9a2dc000 - 0x9a2dcff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x9a79a000 - 0x9aabefef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9aabf000 - 0x9aacdff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9aace000 - 0x9aacfff7 com.apple.TrustEvaluationAgent 1.1 (1) <07E7D892-5054-23A8-7144-3F19D3BFD48F> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
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0x9aae1000 - 0x9ab9dfff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9ab9e000 - 0x9ac02ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3