Since updating to Flash 11.6 and Firefox 20 videos wont play (Windows XP Pro).
What I have found:
- No error message or request to install/update shows; just a blank field which I can't interact with via mouse or keyboard.
- Videos do play on Google Chrome version 26.
- When I disable the 11.6 the embedded frame briefly shows "The plug-in is disabled" then shows "The adobe flash player is required for video playback".
- The add-on manager show's the current flash plugin enabled.
- The Adobe test page doesn't show the version of flash installed or an error message; again just an empty field where either should be.
- When checking the Tools >Page Info > Media for the page the embedded .swf line is greyed out.
I've tried the recommended suggestions for similar issues listed below without success.
- reinstalling Flash 10.3
- reinstalling Flash 11.6
- running in protected mode on 11.6
- clearing cookies and cashe in firefox.
- restoring firefox and restarting in firefox safe mode.
I'm no IT person but I've given you all the information I can think may be useful but hasn't helped me any.
