The error message, "host unable to load application configuration" when I try to upgrade the Active X version 11.4.402.265 and the plugin version 11.6.602.180. I am hoping to update to version 11.7. I do not know what to do about this problem.
System information, other than the versions of flash player just described:
Windows XP, service pack 3
Internet Explorer 8
Firefox 20
Norton Internet Security v20.3.0.36
