I tried installing the latest version of Flash Player and when it finished it indicated "I don't have sufficient permission to complete the download!" I can view videos through my Internet Explorer but when I try to download the new version or try to view video through my Firefox (my default browser) I continually get this message!! I couldn't even send in a message through one of your "live Help" it gave me the same message.
I have tried uninstalling and reinstalling Firefox and this did not help...PLEASE help!!
Camille
