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Adobe fails to solve a problem they created

Last week, Adobe Flashplayer stopped working in both Firefox & Safari on Mac OS 10.4.7.  I do not want to use Chrome as my default browser just to get Flash working.

 

This is not an Apple problem; they referred me to Adobe which then charged me $39 to fix a problem they created. 

I am furious.

 

For those of you who are having the same problem: 

Uninstall Flash

Go to Library, Macromedia folder: delete Flash

Go to Library, Cache, delete Flash

 

THEN do not go back to the main install page; instead, go to tinyurl.com/fplayer111 and download the installer for Flash 11 which I HOPE is the 11.7 version referred to in the notice on this thread as I am really over dealing with this.

 

One problem: the tech could not tell me how to move the installer off my desktop without endangering the fix.

If you have a solution, please let me know.


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